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Privacy Policy

NuMA ("we," "our," or "us"), operated by proprietor Banani Das Dhar, located at C3, #1907/08, L and T South City, Arekere, Bannerghatta – 560076, is committed to protecting confidentiality, upholding responsible privacy practices, and complying with applicable Information Technology laws and their amended provisions pertaining to electronic records. We are dedicated to the appropriate protection and use of personal information collected online.

Thank you for visiting our website BananiVista.com and/or engaging with our services. At NuMA, we respect your privacy. This Privacy Policy sets out our approach to the management of personal information – how we collect it, the purposes for which we use it, and the circumstances under which it may be disclosed.

Definitions

"Service" refers to the coaching, healing, consulting, and retail of products (including but not limited to items related to wellbeing, personal growth, and lifestyle) offered by NuMA.

"Personal Information" means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with a body corporate, can identify such person.

"Sensitive Personal Information" includes (but is not limited to):

  • Financial information such as bank account, credit/debit card, or other payment instrument details
  • Physical, physiological, and mental health conditions
  • Medical records and history
  • Any details relating to the above, as provided to NuMA for delivering our Services

Collection and Use of Personal Information

What We Collect

While using our Services, we may request certain personal information to contact or identify you. This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone/mobile number
  • Cookies and usage data
  • Payment data

If you book coaching, healing, consulting sessions, or purchase products from us, we may collect certain Sensitive Personal Information such as payment details (e.g., name, billing address, and ZIP code). To process payments, you provide payment and billing data directly to our payment service providers (e.g., card details, billing address). NuMA does not collect or store sensitive cardholder data (such as full credit card numbers or CVV codes).

Automatic Collection of Information

We may collect usage data sent by your browser or device, such as:

  • IP address
  • Browser type and version
  • Pages visited on our Service
  • Date/time of visit and time spent
  • Device identifiers and diagnostic data

Cookies

We use cookies (small files stored on your device) to enhance user experience, track preferences, and analyze usage trends. Most browsers accept cookies by default, but you may configure your browser to refuse or delete them. Please note, some features of our website may not function properly without cookies.

Use of Personal Information

We use your information to:

  • Provide, maintain, and administer our Services (coaching, healing, consulting, and retail)
  • Notify you about updates or changes
  • Enable participation in interactive features
  • Monitor usage and improve our offerings
  • Provide customer support and address technical issues
  • Respond to inquiries and concerns
  • Send newsletters, marketing, or promotional materials (with an opt-out option)
  • Develop new features, services, and product offerings
  • Process payments securely

Legal Grounds for Processing

We may process your Personal Information under the following legal bases:

  • Performance of a contract: To fulfill obligations under a service or product purchase agreement with you
  • Legal obligation: To comply with applicable laws
  • Legitimate interests: For lawful business purposes (e.g., preventing fraud, safeguarding IT systems, improving usability), provided these do not override your rights
  • Consent: In cases where we seek and rely on your explicit consent

Sharing and Transfer of Information

We do not share your personal information with third parties, except when necessary to:

  • Fulfill legitimate business purposes
  • Carry out your requests
  • Comply with legal requirements

We do not sell or transfer your information for third-party marketing purposes.

Data Security

We employ commercially reasonable measures to safeguard your data. However, no transmission or storage method is 100% secure. Access to your information is restricted to authorized personnel who are required to maintain confidentiality.

We retain personal information only for as long as necessary to fulfill service or product requirements, legal obligations, or legitimate business purposes.

Your Rights

You may:

  • Opt out of promotional emails and cookies
  • Request access to, correction of, or deletion of your Personal Information
  • Restrict or object to processing, where applicable
  • Exercise your rights under GDPR (if resident in the EU) or CCPA (if resident in California, USA)

Verification of identity may be required for certain requests.

GDPR Rights (EU Residents)

You are entitled to:

  • Be informed of data usage
  • Access and request copies of your data
  • Request rectification of inaccuracies
  • Request erasure (under certain conditions)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Challenge automated decision-making or profiling

CCPA Rights (California Residents)

You are entitled to:

  • Right to Know what categories of data are collected
  • Right to Correction of inaccurate data
  • Right to Deletion of collected data
  • Right to Opt-Out of data sales (NuMA does not sell personal data)
  • Right to Non-Discrimination for exercising CCPA rights

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect revisions. Any material changes will be communicated through appropriate channels.

📍 Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

NuMA

C3, #1907/08, L and T South City

Arekere, Bannerghatta – 560076

📧 Email: bananivista2017@gmail.com

📞 Phone: +91-9739983568

👤 Proprietor: Banani Das Dhar

🌐 Website: BananiVista.com